When delegating tasks, the best practice is to assign based on what?

When delegating tasks, the best practice is to assign based on what?

• A. The workers' abilities
• B. The workers' mood
• C. Random selection
• D. Seniority alone

Answer: (A)

Matching tasks to workers' abilities ensures that each job fits what someone does best, so work is completed accurately and efficiently. In a library, this means guiding someone who excels at helping patrons and navigating questions to handle reference service, while someone with strong organization and attention to detail focuses on shelving, cataloging, or metadata updates. Aligning tasks this way helps balance workload, maintain service quality, and support staff growth. Mood is not a stable or professional basis for assignment, since feelings can change and don’t reflect capability. Random selection wastes time and can overburden or underutilize team members. Relying on seniority alone may overlook actual skills and current workload, leading to mismatches and poorer results. So the best practice is to assign tasks based on workers' abilities.

Matching tasks to workers' abilities ensures that each job fits what someone does best, so work is completed accurately and efficiently. In a library, this means guiding someone who excels at helping patrons and navigating questions to handle reference service, while someone with strong organization and attention to detail focuses on shelving, cataloging, or metadata updates. Aligning tasks this way helps balance workload, maintain service quality, and support staff growth.

Mood is not a stable or professional basis for assignment, since feelings can change and don’t reflect capability. Random selection wastes time and can overburden or underutilize team members. Relying on seniority alone may overlook actual skills and current workload, leading to mismatches and poorer results. So the best practice is to assign tasks based on workers' abilities.